Frequently Asked Questions (FAQ)

What is your shipping policy?

Fast & Reliable Shipping at MyStyleToday
At MyStyleToday, we work hard to get your order to you as quickly as possible — and most customers receive their packages sooner than expected!

  • 47% of orders arrive within 1–3 business days

  • 33% are delivered within 3–6 business days

  • 15% may take up to 7 business days, depending on your location

Only 5% experience longer delays due to external factors — and if that happens, we’ll notify you by email right away.

Track your order: Once your package ships, you’ll receive a tracking link via email. You can also log into your account at any time to check your order status.

Need help? Our support team is ready to assist — just email us at support@mystyle2day.com.

What Is Your Refund policy?

Easy & Worry-Free Returns at MyStyleToday
We want you to love your purchase — but if it’s not quite right, returns are simple and hassle-free.

 How long do I have to return an item?
You can return your order within 14 days of receiving it. No questions asked.

How do I return it?
Just send the item back to the return address on your package. Please pack it securely. That’s it!

Will I get a refund?
Absolutely!

  • 92% of refunds are processed in full within 5 business days after we receive your return or confirm it’s on the way.

If the item is damaged or lost during return shipping, we’ll work with you and may issue a partial refund, depending on the situation.

⏳ How long does a refund take?
Once approved, refunds usually take up to 5 business days to process. Your bank or payment provider may take a little longer to post it to your account.

💬 Need help?
We’re here for you! Reach out anytime via live chat or email us at support@mystyle2day.com — we’re happy to assist.

Do you ship internationally?

Yes, we offer international shipping! Delivery times may vary depending on the destination country. Below is a general overview of our estimated shipping times by region:

Region Estimated Delivery Time
Europe (EU) 1–4 business days
United Kingdom 2–4 business days
USA 2–7 business days
Canada 3–7 business days
Middle East 4–10 business days
Asia 5–10 business days
Australia 3–10 business days
Rest of the World 3–7 business days

We aim to process all orders quickly, and you’ll receive tracking information via email once your order ships. Please note that customs clearance or local delays may occasionally impact these estimates.
How can I track my order?
Tracking your order is quick and easy! Here's how:

 Log in on our website using your order number and email address to view the current status of your order.

 Once your order has been shipped, you’ll automatically receive a tracking code via email.

 You’ll also be kept informed by email as your order is processed, shipped, and out for delivery.

Need help? Our customer support team is happy to assist you anytime via live chat, email, or phone.

How can I contact customer support?

We're here to help! You can reach our customer support team in the following ways:

 Live Chat: Available Monday to Friday, 9:00 AM – 5:00 PM (CET) directly on our website.

 Email: Reach us anytime at support@mystyle2day.com – we aim to respond within 24 hours on business days.

 Phone: Call or message us at 06 3126 7683 during our support hours: Monday to Friday, 9:00 AM – 5:00 PM (CET).

Whether it's about your order, shipping, returns, or product info — our team is ready to assist you!